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Halfords Information
Contacting Your Local Store
If you are unhappy with your purchase or any aspect of our service please contact your local Halfords store where we can provide the fastest answer to most of your queries
Store contact details and opening hours can be found using our Store Locator
Contacting Customer Services
Customer Service and you
If your local store is unable to resolve your query please contact our dedicated Customer Services Department who will be happy to assist. Please ensure that you provide your name, contact details, store location (where relevant), and full details about your query.
You can contact us by:
email: customer.services@halfords.co.uk
Emails are responded to in the order in which they are received. As we investigate every email before replying there may be a short delay before we respond to your query. If you have an urgent enquiry requiring a same-day response please telephone +44 8450 579 000 and one of our Customer Advisors will be happy to offer immediate assistance.
By telephone/fax:
Phone: +44 8450 579 000
Fax: +44 1527 513529
Our Customer Services department is open 7 days a week at the following times:
Mon-Fri 08:45-18:00
Sat 09:00-17:00
Sun 10:30-16:00
By Post:
Customer Services Department
Halfords Ltd
Redditch
Worcestershire
B98 0DE
England
You can also download a customer comment form to help us and you explain your query more thoroughly.
Alternative contact details for corporate enquiries can be found at www.halfordscompany.com
Technical Enquiries
If your enquiry is of a technical nature please follow the links below to find your local store.
