Halfords Galway

Halfords Galway Unit 6, Galway Retail Park, Headford Road Galway , ROI

Galway is rated 3.9 out of 5 by 7.
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Opening hours:
Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 18:00
Sunday: 11:00 - 18:00
Store facilities
  • Free Parking
  • Lift

Reviews

Rated 5 out of 5 by from Excellent customer service I went in looking for a new battery for my car. Ian came out and looked at my current car battery. He advised me on the best battery for my car and was very patient with me and took the time to explain why, as I don't know much about cars. I will definitely come back the next time I need something for my car!
Date published: 2020-12-07
Rated 5 out of 5 by from Excellent customer service I bought 2 10L ad blu today & the manager carried them to my car. Such a rare occurrence these days to have people go the extra mile, but I have to say he always does!
Date published: 2020-09-23
Rated 1 out of 5 by from can't get through to them ever I live almost an hour from this store. For 3 weeks now I have phoned them to ask about buying something (wanting to spend~ €2000 on an ebike). I phone at least 2 - 4 times a day 091 565590, for weeks. They have never (not once) answered the phone. It should not be that difficult to allow your actual or potential customers to contact you. I'm not spending a load of money with a store that literally will not answer their telephone
Date published: 2020-09-06
Rated 5 out of 5 by from Amazing customer service with employee Spook I wanted to say that I had a really amazing customer experience with one of the employees called Spook. It was my first ever time visiting Halfords after recently buying a car. I was greeted by Spook upon entering the shop and he was so helpful to fix my broken wiper. He proceeded to even give me tips and tricks that he knew about a fiat 500 outside of just fixing my wiper. I found this very friendly and an excellent example of going above and beyond for customers. I told my dad about this and he is too a regular customer, and my dad echoed his fantastic work and customer focus ethic. My dads quote “Halfords would be lost without him, he is the best expert in his field”. Thanks Spook for the amazing work you are doing! You are the very reason customer will return and spend in the shop! Tara (Galway)
Date published: 2020-08-28
Rated 1 out of 5 by from Very poor customer service So I visited your store on Tuesday to look at/for bicycle baskets. I could see five or six hanging on the front of the customer counter. As I was looking at them a member of staff told me, rather rudely, that they were not for sale but what was for sale was what was actually in the baskets! There was nothing in at least three of them. So I thought to myself 'what a service' and 'what an attitude' - having items on display as if for sale, but not for sale at all - and then what a poor customer service!
Date published: 2020-08-26
  • y_2021, m_1, d_21, h_2
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.13
  • cp_1, bvpage1
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  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 139ms
  • reviews, product